FREQUENTLY ASKED QUESTIONS

What are your hours of operations?

We are open by appointment only.
To make an appointment you may contact the practitioner directly, e-mail us at remitherapeutic@gmail.com

 

 

How early should I arrive for my massage?

New clients should arrive 10 minutes prior to their massage to fill out paperwork and meet with their therapist prior to their treatment. Returning clients should arrive 5 minutes prior to their session. Documents are available to download to limit your wait time.

 

 

When should I not get a massage?

There are a few conditions which would prevent you from enjoying massage. You should not book a massage if you have a fever, cold/flu, Covid-19 or contagious skin infection.

There are many other conditions in which your therapist may need to adapt his/her techniques (i.e., arthritis or osteoporosis) or avoid an area completely (i.e., cuts or burns). With some conditions, it is a good idea to get approval from your physician before you receive massage (cancer, certain heart conditions, pregnancy). This does not mean you cannot get a massage. But it’s always better to be cautious. For clients recovering from Covid-19 please inform your therapist. Your safety is our utmost concern.

 

 

What is your cancellation policy?

Missed appointments or those canceled with less than 24-hours notice will be charged in full. Please give 24-hours notice if you need to reschedule your appointment.